Leads answered in minutes, booked in one step

The situation

A design services firm ran leads through a shared inbox. First replies averaged five hours; warm leads went cold before anyone proposed a call.

What we built

A lead triage agent that qualifies enquiries, drops them into Zoho CRM with source attached, alerts the owner on WhatsApp, and replies with a booking link inside a minute.

“Enquiries now book themselves into my calendar while I'm still on site. The follow-up just happens.”