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Retail & distribution

Order entry without the re-typing

The situation

A 12-person electricals distributor took orders on WhatsApp, re-typed them into Excel for stock checks, then again into Tally for invoicing. Three entries per order, every order.

What we built

An order intake flow that reads WhatsApp orders into a review queue, checks stock against the live sheet, and pushes confirmed orders to Tally as draft invoices — one review, zero re-typing.

The order queue is the first thing my team opens now. Nobody has typed an invoice line by hand in a month.

Operations head, electricals distribution

The measured result

Before

~9 hrs/wk

After

~2 hrs/wk

manual order entry across the sales team

Stack used

  • WhatsApp
  • Excel
  • Tally
  • Webhooks